Cancellation within 24 Hours

Cancellation shall be entertained for orders while the assured order has not landed with the courier. Save your twenty-eight hours before confirming its cancellation by simply clicking on ‘Quick Cancel Request’ as a response to order acknowledgment or order shipping confirmatory emails. With the cancellation being vetoed for any other reasons, only mistakes in the first stage of the posted order will be reimbursed. Upon confirmation of the 24-hour stipulation, the email will stand out simply as confirmation of the Labubu Cancellation. The credit for refunds must be completely applied once you cancel.

Thirty-Day Returns and Exchange Policy

Every item sold has been sold under the highest-quality merchandise and assurance thereof. It is for that very reason that the company is gladly committed to executing its return option if any person is unsatisfied with any single piece of merchandise and returns the same to the seller, so that the elapsed 30-day period after the arrival of the same article applies.

The piece is available for return till the last day of the 30 days commencing from the date of delivery.

Refund Procedure and Returns Policy

For your satisfaction, an email to customer@labubu-official.com will confirm your intention to return within 24 hours of its receipt, but this is not valid aonweekends.

If your product happens to be defective, send in your order number and photos of what is wrong.

After receipt of your order and one cross-check with all relevant instructions and confirmations, the QA department will then try to decide whether the return of merchandise is acceptable. If the return is accepted, refunds will be made within 1-3 business days and backed by your payment method.

Refunds and Conditions

Applicable to conditions mentioned herewith, all returns will be considered:

      • Unauthorized returns will not be accepted
      • Return established within 30 days of order delivery
      • Additionally s, send back all promotional gifts
      • The articles should all be in original condition – unworn, unwashed, and unaltered
      • All articles in the original condition have original labeling intact and original packaging as well
      • Returns must promptly reach us between three and twelve business days
      • You are obligated to give us the tracking number and an option of proof of posting with your returned goods

Refunds

Upon receipt of the item by us, an inspection will be conducted, whereby an email on our part for our acknowledgment and affirmative action will be sent to the customer to signify either a positive or negative reaction to their case for repayments.

Refunds would take up to five business days after approving the refund to be credited through the original payment method (dependent on the bank processing time).

Full Refund Eligibility

Returns and replacement costs will be borne byLabubunn. shop in the following cases:

      • Product lacks quality (defective/false product)
      • Wrong item(s) shipped
      • Product lost in transport
      • Late, missing refund

Do You Still Have Problems Obtaining a Refund?

      • Check your bank account.t
      • Understand that it might take a little longer for the credit card agency to settle.
      • Still, no refundshave been received? Contact us at customer@labubu-official.com

Business Rules

    • No additional charges will be incurred for items that are returned because of a misrepresentation
    • labubun. The shop is paying all costs, including shipping costs,s afterward in instances of quality complaints
    • Items on sale can only be exchanged under stipulated circumstances
    • Any such personalized or changed items can’t be returned

Contact Us

Feel free to contact Customer Support for any questions concerninthe g Returns and Refund Policy.